COVID-19: What we are doing

COVID-19: What we are doing

Wednesday, March 18, 2020

View the latest coronavirus (COVID-19) information regarding the City of Live Oak facilities, services, events, programs and meetings.

As the City of Live Oak manages services to the citizens, we want to assure you that the city takes the health and well-being of our citizens and visitors very seriously. Like you, we’re closely monitoring the quickly developing effects of the Coronavirus (COVID-19).

We understand the uncertainty you may be experiencing at this time. As always, we’re committed to being responsive to your needs. If you need our support with your service or have any questions, please contact us by locating the staff directory on our website.

Utility Service

We encourage all customers, for their safety and especially for those most vulnerable and that of our staff, to manage as much of your city business remotely. You may do this by utilizing the city’s website, make payments via the on-line bill pay service, phone in payments, mail in payments, automatic draft or drop box services located in front of City Hall. For more information on payment options, please contact us at 210-653-9140 ext. 2110.

During this current challenge, the City is temporarily suspending disconnects and waiving disconnect fees for utility non-payment through April 6, though all charges will continue to accrue on customer accounts. If you have any questions, please contact the utility billing department at 210-653-9140 ext 2110.

Municipal Court

Municipal court has been canceled for the rest of March, as well as April 7th. Municipal Court will notify everyone about rescheduling dates. Please direct any additional questions to the court through their email or you may reach them by phone at (210) 945-1799.

We will continue to monitor the COVID-19 situation and will follow guidance from Local, State and Federal health officials and government agencies, so we can make ongoing assessments and consider ways to further support our customers and communities as needs unfold.

Please take care.

For more information about COVD-19 and what you can do to keep healthy and safe, visit the Centers for Disease Control at CDC Website or the local health department.

Other Links to Important Information

Bexar County Emergency Management

Office of the Texas Governor | Greg Abbott

CDC website

CDC Informational Videos

CDC Factsheets and Print Materials

World Health Organization (WHO)

U.S. State Department

Judson ISD

North East ISD

San Antonio Water System (SAWS)

Sincerely,
Scott Wayman, City Manager for the City of Live Oak


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